Privacy Policy

1. Information We Collect

Personal Information

When you contact us for business inquiries or request OEM/ODM services, we may collect:

• Name and job title
• Company name and business information
• Email address and phone number
• Business address and shipping information
• Product specifications and project requirements

Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on our website
• Referral sources and website navigation patterns

2. How We Use Your Information

Business Operations

• Process your inquiries and provide quotations for our WPC products
• Develop customized solutions for your OEM/ODM requirements
• Communicate about product specifications, pricing, and delivery schedules
• Maintain business relationships and provide customer support
• Process orders and coordinate manufacturing and shipping

Legal and Compliance

• Comply with applicable laws and regulations
• Maintain business records as required by law
• Protect our legal rights and interests
• Prevent fraud and ensure transaction security

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

Business Partners

• Authorized distributors and sales representatives in your region
• Logistics and shipping partners for order fulfillment
• Quality certification bodies for product compliance

Legal Requirements

• When required by law, regulation, or court order
• To protect our rights, property, or safety
• In connection with business transfers or mergers

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Secure data transmission using SSL encryption
• Access controls and authentication systems
• Regular security assessments and updates
• Employee training on data protection practices
• Secure storage and backup systems

5. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain business records for operational purposes

Typically, we retain business contact information for 7 years after the last business interaction, unless a longer retention period is required by law.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request information about the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another organization
• Objection: Object to certain processing of your personal information

To exercise these rights, please contact us using the information provided below.

7. International Data Transfers

As a global manufacturer serving international clients, we may transfer your personal information across borders. We ensure adequate protection through:

• Compliance with applicable data protection laws
• Contractual safeguards with business partners
• Industry-standard security measures
• Regular assessment of data protection practices

8. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Improve website functionality and user experience
• Analyze website traffic and usage patterns
• Remember your preferences and settings
• Provide relevant content and information

You can control cookie settings through your browser preferences. Disabling cookies may affect website functionality.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will:

• Post the updated policy on our website
• Update the "Last Updated" date
• Notify you of significant changes via email if appropriate
• Provide reasonable notice before implementing material changes